Field Collection Agent - Lampung (Contract-Based)

Infomedia Nusantara is seeking a motivated and detail-oriented Field Collection Agent to join our team in Bandar Lampung, Lampung. In this contract-based role, you will play a crucial part in our financial services operations by conducting field visits to collect payments and verify customer information. Our company, established in 2010, has grown to become a leading provider of financial solutions in Indonesia, serving thousands of customers across the country.

As a Field Collection Agent, you will be responsible for visiting customer locations, collecting payments, and ensuring accurate record-keeping. You will use our in-house collection software, Infomedia Collect, to log transactions and update customer records. This role offers a unique opportunity to work in a dynamic financial environment while contributing to the growth and success of our company.

📋 Tanggung Jawab Pekerjaan

• Conduct field visits to collect payments from customers.
• Verify customer information and update records in Infomedia Collect.
• Ensure timely and accurate payment collection.
• Report any discrepancies or issues to the collection team.
• Maintain a high level of accuracy and attention to detail.
• Adhere to company policies and procedures.
• Provide excellent customer service and maintain professional relationships with clients.
• Participate in team meetings and training sessions.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a similar role, preferably in the financial services industry.
• Strong communication and interpersonal skills.
• Proficient in using computers and collection software.
• Ability to work independently and as part of a team.
• Valid driver's license and reliable transportation.
• Familiarity with the Lampung region is a plus.
• Ability to work in a fast-paced environment.
• Willingness to travel and work outside of regular business hours when necessary.

🛠️ Keahlian

Lowongan Terkait