Bilingual Accounts Receivable Collections Specialist (Indonesian and English)

Join Contactpoint360 as a Bilingual Accounts Receivable Collections Specialist and play a pivotal role in optimizing cash flow and ensuring financial stability. In this dynamic position, you will leverage your fluency in both Indonesian and English to manage and recover outstanding receivables, working closely with clients and internal teams to achieve company-wide financial goals.

Based in Jakarta Raya, you will be part of a growing team dedicated to delivering exceptional service and driving business success. This is your chance to make a significant impact in a company that values innovation, collaboration, and excellence.

In your daily tasks, you will handle customer communications, negotiate payment terms, and implement collection strategies to maximize recoveries. You will also utilize tools like Salesforce and QuickBooks to streamline processes and ensure accurate financial reporting.

📋 Tanggung Jawab Pekerjaan

• Manage and recover outstanding receivables through effective communication and negotiation.
• Utilize Salesforce and QuickBooks to track and manage accounts receivable.
• Collaborate with internal teams to ensure timely and accurate financial reporting.
• Develop and implement collection strategies to maximize recoveries and minimize bad debts.
• Communicate with clients in both Indonesian and English to resolve payment issues and maintain positive relationships.
• Monitor payment trends and provide regular reports on collections performance.
• Ensure compliance with company policies and financial regulations.
• Provide exceptional customer service to enhance client satisfaction and retention.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Minimum of 3 years of experience in accounts receivable or collections.
• Proficient in both Indonesian and English.
• Strong understanding of accounting principles and financial regulations.
• Experience with Salesforce and QuickBooks.
• Excellent communication and negotiation skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.

🛠️ Keahlian

Lowongan Terkait